Building a Culture of Excellence–Servant Leadership | Group Resource
Horst Schulze built a customer service model for the Ritz-Carlton that has globally impacted the hospitality industry, as well as many others. In this 3-part series, Horst passionately explores foundational and practical thoughts on how to lead the charge to excellence.
Speaker’s Introduction-Part 1, plus 3 sessions-Parts 2-4
No online transcript available… yet.
The following downloads are designed to accompany this library resource.