Horst Schulze on Servant Leadership & Vision–Brief Clip
with Horst Schulze
Horst Schulze built a customer service model for the Ritz-Carlton that has globally impacted the hospitality industry, as well as many others. In this brief clip from an FCCI 3-part series, Horst passionately explores foundational and practical thoughts on how to lead the charge to excellence.
Transcript
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