No Preview Available!
It seems a public preview is not yet available for this video. To see the full video, please login or become a member today!
Leadership Excellence-Operations | Group Resource
Horst Shulze’s customer service and team building model shaped and sustained the Ritz-Carlton’s culture, making it a globally iconic brand. His influence goes way beyond the Ritz-Carlton as “Ladies and Gentlemen, Serving Ladies and Gentlemen”–the title of a paper he wrote at 15 years of age–became the Ritz’ vision statement and lifted hospitality workers to places of dignity, self-esteem and life pursuits of excellence.
5 Sessions of practical, high impact ideas, with Discussion & Application guides
Transcript
No online transcript available… yet.
Extras
The following downloads are designed to accompany this library resource.
-
BLGDiscussionGuide--Horst Schulze | Leadership Excellence-Operations & Training--1-4
Note: Downloads are available to members only. Please login or become a member to access these downloads.