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Leading for Excellence Excerpt

Horst Schulze’s passion for excellence can be traced back to a trade school writing assignment at 14 years of age. That visionary paper: “Ladies and Gentlemen, Serving Ladies and Gentlemen” drove his career and eventually catalyzed the vision for the Ritz-Carlton Hotel Company. That uplifting charge to Ritz-Carlton staff was central to Horst crafting a globally recognized iconic brand that redefined excellence. Join Horst now for a 7 minute sample of gold nuggets…

Hear more from Horst at FCCI’s 2019 40th Annual International Conference, a Leadership Collab in San Diego, CA, USA.


No online transcript available… yet.

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